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A Secured RV & Vehicle Storage

105 East Baseline Rd, Gilbert, AZ 85233
Current Customers: 480.539.5600

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 2 Reviews
4 Stars - 2 Reviews
Think hard about renting here!
Dale Cillian
September 26, 2018
First the positive: Leah, the on-site manager is fantastic. Without her the place would be a nightmare. Leah will do anything to help you, unfortunately her hands are tied by Argus, the management company in Tucson. Money has been spent on added security and maintenance of the facility. I've been here for almost twenty years and there have been a lot of positive improvements in the last few years. Now the negative: As a thirty-three year business owner I have never seen a less responsive management company. It's all about the money. Although improvements have been made renters are paying for them. Since Argus has taken over our rent has gone up 30%. When you call Argus for an explanation they ignore you. I've left dozens of messages and have been ignored. Everything is put back on Leah who has little authority to do anything regarding fees. Leah is a wonderful person and its unfortunate shes put in this position. I've been told that rates were increased to reflect comparisons from other storage lots in the area. What Argus doesn't tell you is they also manage some of the lots used for comparative pricing. Very convenient to raise prices using property you manage and control. If you have a choice stay away from Argus managed properties! If Leah ever leaves this property run, don't walk to find another place to store your vehicle.
Reply from Manager on October 1, 2018
• Dale, Thanks for taking the time to provide us with some feedback. We would like to apologize for any inconvenience that may have occurred. However, we only manage one location in Gilbert, AZ. Our management office is open Monday-Friday 8am-5pm, we are available anytime during those hours and would love to chat with you. We value our customers and want them to be satisfied with the services we provide. Please give us a call to discuss any ways we can improve (520) 320-9135. Thank You.
Affordable, Transparent Pricing, and Personability
Damion Mounts
July 27, 2018
Lea was such a kind and helpful soul in helping me get my car stored. Pricing was great, there were no hidden fees, and prepayment is always an option. You want a quote, just take the advertised price by however many months - clean and simple. They're not going to hound you for an entire month if a day slips by, they'll gladly work with you. If I ever need to store my car again, I'll be sure to come back.
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